30 N Gould St Ste R, Sheridan, WY 82801
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HomeRefund and Returns Policy

Return Policy

After returning your order, the refund policy will vary according to your mode of payment. You will find a brief of the payment method on your product receipt. You can keep a check on your refund status by contacting our billing department.

 Note: Every bit of this information is related to the products bought and delivered by Royal Auto Parts and not the ones you purchase from a third party or junkyard.

 In the event the customer cancels the order before the product has shipped, the customer will be eligible for a partial refund after a deduction of 25% restocking fee.

 

How are the Refunds processed?

Once your product reaches back to our warehouse, we will start the refund process. This might take 3 days and after the refund is processed, it may take 5-7 working days to reach your end. This often depends on your mode of payment. 

 A refund can only be claimed if the customer receives the wrong part as to what has been mentioned on the purchase agreement at the time of purchase or if it’s damaged. You must send a 25-second unboxing video including the shipping label.